How can we help?

Guides and answers for business owners and their clients.

Getting started

Open your business, set it up, and start taking bookings.

What is Trimmy?

An overview of Trimmy — booking and business software for salons, barbershops and studios — and who it's for.

Start your free 30-day trial

How the trial works, what you need to start, and what happens when it ends.

Set up your business

Add your team, services, opening hours and business details.

For clients

Booking, rescheduling, cancelling, the waitlist and recurring visits.

Book an appointment

Step by step: how clients book with you on Trimmy.

Reschedule or cancel a booking

Change or cancel your appointment from the self-service link.

Join the waitlist for a full slot

Get an email the moment a taken time frees up.

Manage a recurring appointment

Reschedule or cancel a standing series from your series link.

Running your business

Appointments, schedule, team, services, inventory and statistics.

Book and manage appointments

Walk-ins, recurring series, blocked time, and reschedule/cancel/complete.

Manage your schedule and time off

Working hours, breaks, sick leave and holiday.

Manage your team and roles

Invite colleagues, assign services, and understand Owner, Team Leader and Employee access.

Understand your statistics

Revenue, appointments, popular services, busiest hours and cancellations.

Track inventory and order from suppliers

Products and stock, a supplier address book, and emailed purchase orders.

Share your booking page

Booking link, QR code, printable poster and website widget.

Billing & takings

Trial, plans, payments — and confirming what you actually charged.

Confirm your takings

How Trimmy captures every sale, and how to confirm what you actually charged.

Subscriptions, billing and VAT

Plans, payments, the grace period, and EU VAT.

Cancel your subscription

How to cancel and what happens to your access and data.

Account & privacy

Passwords, devices, languages and your data.

See and sign out your devices

Review active sessions and revoke access on a shared or lost device.

Your data and privacy

Data export, erasure, retention and cookie choices.

Still stuck?

Can't find what you need? Email us and we'll help you out.

support@trimmy.nl